Privacy Policy
At Homery, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your personal data when you visit our website, make a purchase, or interact with our services. By using our website or providing your information, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect several types of information from our customers to provide and improve our services, including:
a. Personal Information
When you make a purchase or create an account, we may collect the following information:
• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (credit card details, etc.)
• Order history
b. Non-Personal Information
We also collect non-personal information, such as:
• Browser type
• IP address
• Device type
• Website usage data (pages visited, time spent, etc.)
c. Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to improve your browsing experience, gather analytics, and personalize content and advertisements. You can control cookies through your browser settings.
2. How We Use Your Information
We use your personal information for the following purposes:
• Processing orders: To fulfill and ship your orders, and provide customer support.
• Account management: To create and manage your Homery account, including rewards programs and promotions.
• Marketing and promotions: With your consent, we may send you promotional offers, newsletters, and special deals via email.
• Improving website functionality: To analyze trends, track user activity, and enhance the user experience on our website.
• Legal obligations: To comply with legal requirements, including financial reporting and credit checks for business accounts.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
• Service providers: Third-party vendors that assist with payment processing, shipping, customer service, and marketing activities.
• Legal authorities: In response to legal processes, such as court orders, subpoenas, or government investigations.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
4. Your Choices and Rights
You have the following rights regarding your personal information:
• Access and correction: You can access and update your personal information through your Homery account or by contacting customer service.
• Opt-out of marketing: You may opt out of receiving marketing communications at any time by following the unsubscribe link in the email or adjusting your preferences in your account settings.
• Cookie preferences: You can control or delete cookies through your browser settings, though this may affect your website experience.
5. Data Security
We take the security of your personal information seriously and use industry-standard measures to protect it. This includes:
• Encryption: Secure Socket Layer (SSL) encryption for payment transactions.
• Access controls: Restricted access to personal information to authorized employees and service providers only.
• Data retention: We retain your personal information as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
6. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Homery. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any external sites you visit.
7. Children’s Privacy
Homery does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page and update the “Last Updated” date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:
Homery Customer Service
Phone: (888) 800-8050
Email: privacy@homery.com
Last Updated: 11-07-2024
This Privacy Policy explains how Homery handles your personal information and provides transparency on how your data is used, stored, and protected.
Need Assistance?
Service Hours:
Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: Closed
Sunday: 10:00 AM – 5:00 PM