1. General Information

Homery.com sells a range of home appliances, catering to consumers, professional customers, retailers, and wholesalers. We accept a variety of payment methods, including credit cards, purchase orders, open accounts, and wire transfers, and offer wholesale, retail, and business-to-business (B2B) sales. Your access to and use of the Website, including making any purchases, is governed by the following Terms and Conditions.

2. Account Creation and Responsibilities

To make a purchase on Homery.com, you may need to create an account.

• Eligibility: You must be at least 18 years old to use this Website and make purchases. By creating an account, you represent and warrant that the information you provide is accurate, complete, and up to date.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials (username and password) and all activities under your account. If you suspect any unauthorized use of your account, notify Homery immediately. Homery is not liable for any losses resulting from unauthorized account use.

3. Payment Terms

We offer various payment options for different customer segments, including credit cards, debit cards, ACH transfers, wire transfers, checks, and purchase orders. The following terms apply based on your chosen payment method:

a. Payment Options for Consumers

• Credit/Debit Cards: We accept all major credit and debit cards. Your card will be charged upon order confirmation.
• ACH Payments: Available for eligible purchases. You authorize Homery to electronically debit your account for the amount of your order.
• Wire Transfers and Checks: Payment must be received and confirmed before shipment.

b. Payment Terms for Business/Wholesale Accounts

• Purchase Orders: Available for businesses with established credit terms. Purchase orders must be submitted according to the agreed terms.
• Open Accounts: Subject to prior credit approval, open account terms may be offered to B2B customers. Payment is due according to the agreed net terms (e.g., Net 30, Net 60). Homery reserves the right to charge late fees on overdue payments.

c. Credit Reporting and Collections

• Credit Reporting: By applying for open account terms, you agree to have your business credit history reviewed. Homery may report your payment activity to relevant credit agencies.
• Collections: In cases of non-payment, Homery reserves the right to send overdue accounts to a collection agency. Any associated fees will be added to the outstanding balance.

4. Pricing and Promotions

Prices for products are listed on the Website and are subject to change without notice. Homery reserves the right to modify or cancel promotions, discounts, or sales at any time.

a. Pricing Errors

While we strive for accuracy, pricing errors may occur. Homery reserves the right to cancel orders that have been affected by pricing mistakes, even after order confirmation. In such cases, we will notify you and issue a refund or offer the product at the correct price.

b. Tax and Duties

Prices displayed on the Website do not include applicable taxes or duties. You are responsible for all applicable sales, use, and import taxes on your purchase.

5. Orders and Shipping

Homery offers delivery services for the products listed on the Website. The following terms apply to all orders and shipments:

a. Order Acceptance

All orders are subject to acceptance by Homery. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product unavailability, errors in pricing, or suspected fraud.

b. Shipping and Delivery

• Shipping Options: Homery offers various shipping options, including curbside, threshold, and white-glove delivery services. The specific options and costs will be displayed at checkout based on your location.
• Delivery Times: Delivery times vary based on product availability and shipping method selected. Homery is not responsible for delays caused by factors beyond its control, such as weather, carrier issues, or customs delays.
• International Shipping: Homery offers international shipping for eligible products. Customers are responsible for all duties, taxes, and customs fees related to international shipments.

c. Risk of Loss

Once your order is shipped, the risk of loss transfers to you upon delivery. If the product is damaged during shipping, you must notify Homery immediately to initiate a claim with the carrier.

6. Returns and Refunds

Homery offers a 30-day return policy for most items, with the exception of custom orders and certain high-value appliances. The following conditions apply:

a. Eligibility for Returns

To be eligible for a return, the product must be unused, in its original packaging, and in re-sellable condition. Certain products, including custom-built items, special orders, and opened large appliances, may be subject to a restocking fee.

b. Return Process

To initiate a return, contact Homery customer service within 30 days of receiving your order. We will provide you with a return authorization number (RMA) and instructions for returning the product. Return shipping costs are the customer’s responsibility, unless the return is due to an error on Homery’s part.

c. Refunds

Once your return is received and inspected, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method. Shipping charges are non-refundable.

7. Warranty and Service

Homery offers manufacturer warranties on all appliances sold, in addition to extended warranty options for eligible products.

a. Manufacturer Warranties

All products are covered by the manufacturer’s warranty, which typically covers parts and labor for a specified period. For warranty claims, please refer to the specific terms provided by the manufacturer.

b. Extended Warranties

Homery offers optional extended warranties for an additional cost. These warranties provide extended coverage for repairs or replacement beyond the manufacturer’s warranty. Extended warranty terms vary based on product and warranty plan selected.

8. Limitation of Liability

Homery will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website or the purchase of any products from Homery. This includes, but is not limited to, loss of profits, data, or business interruption.

9. Intellectual Property

All content on Homery.com, including text, images, logos, and product descriptions, is the intellectual property of Homery or its licensors. You may not copy, distribute, or use any content from this Website without express written permission from Homery.

10. Privacy Policy

Homery respects your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

11. Dispute Resolution

Any disputes arising out of or related to these Terms or your use of Homery.com shall be governed by the laws of the state in which Homery operates. Any disputes shall be resolved through binding arbitration, conducted in accordance with the rules of the American Arbitration Association (AAA).

12. Changes to the Terms

Homery reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting. By continuing to use the Website after changes are posted, you agree to be bound by the revised Terms.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Homery Customer Service
Phone: (888) 800-8050
Email: support@homery.com

These Terms and Conditions govern your use of Homery.com. By using our website, you agree to be bound by these Terms. Thank you for shopping with Homery!